Frequently Asked Questions
Customers often have common questions (FAQs) - so we created with our knowledge, this page to explain some of the every day questions that we get asked. Remember that if you can't find an answer to your question its easy to contact us via our contact form
Answer:
That depends on the underlying structure of the installation. LRS has an application called LRSConnect that operates over the internet that could (with other equipment) allow in the future call buttons to operate on different sites through the LRS connect system. However, that solution is not available currently. However, please do contact us for the very latest information on this exciting new solution as we are developing new technology features continuously.
Answer here:
While LRS UK does work with a number of specialised communications dealers for specific solutions, we have always supplied products directly to our customers since the office was opened in 2000 also. This ensures that you get a great price, but backed up by the best support directly by our employees that are thoroughly experienced and often factory trained with our equipment. We also have a customer service department that handles all queries and support that you will find are very helpful for anything relating to call buttons or paging systems.
- Direct support for LRS UK
- Experienced support team for best results
- In warranty support is free via telephone
Answers:
While we can supply many of the custom call buttons from stock and we do carry a selection, often customers want very specific colours or engravings and so for those particular products they always take extra time. You can expect up to 14 days for specialised engravings or non-standard colours as those are all completely hand made and rushing that type of service could compromise the quality - so we ensure adequate time to complete the call buttons accordingly.
- Our standard custom buttons from stock
- Truly custom designs can take two to three weeks before shipping
- We can work to specific colours and logo designs if you supply them.
Answer now:
Indeed, we have recently completed a new device that allows us to send a pager message to that unit and then forward in real audio message to all radios within range (up to 8 Km). The device is created by Capture Tehnologies Ltd (a sister company) and equipment needs are as following:
- The CT custom unit
- Call buttons on-site
- Two-way radios
Answered:
We do. The VueText™ screen can be located on a wall or prominent area where it can be seen by many. This LED screen is rather like a giant pager and can show all messahes that are coming from LRS systems. Following features apply:
- Large screen size
- Operates from the mains
- Can list already received messages
- Can create an audio beep when a message is received
- Can have multiple VueText units on-site
Please contact us for more information or if you want to trial the equipment on 01782 537000